Frequently Asked Questions
What is Lara's Labyrinth?
Am I really locked in? / What if I get stuck?
What if we don't finish the game?
What if I have to cancel?
What do I do with my phone or personal belongings?
We ask that all players leave their belongings securely stored their cars. Our free lockers are currently unavailable.
What are the age restrictions?
We will have games that may be more frightening to some, especially younger children. Some fear spiders, some fear snakes. Our Red Riding Hood game will be one of those games that may be more frightening for some people. When in doubt, please ask. Children under 5 are always free! Please do not forget to include them when booking your rooms as we have a maximum number of people who can be in our space at any one time. Please keep an eye on your children, our games and puzzles can break.
Will the rooms be private booking or will we be playing with others?
Currently all booking are private
How do I pay?
We accept credit/debit card payments through our Web site. We can add last-minute people to your group and they would be able to pay upon arrival.
Do you offer discounts? / Do you sell gift cards?
Yes and yes! We offer weekday booking discount and gift cards can be purchased in the link below : https://ct.laraslabyrinth.com/product/gift-certificate/
Are all your rooms handicap accessible?
Do I have to sign a waiver?
Yes, waivers are on our Web site. All participants are not required to sign them, by signing the waiver at purchase, you are agreeing that all parties in your group have read and are bound to the waiver : https://ct.laraslabyrinth.com/waiver/
What time should I arrive?
Please arrive 5 minutes prior to your start time.